TechSoup - Digital Assessment Tool
Digital Assessment Tool
Assessment

What is the Digital Assessment Tool?

The Digital Assessment Tool (DAT) is a free web-based application that helps nonprofit organizations assess their technology needs and understand their digital capabilities. It provides customized recommendations and tools to manage the digital transformation journey.

Why use it?

The DAT was created specifically for nonprofit organizations that lack the resources or expertise to develop plans for digital transformation. It uses TechSoup's Digital Transformation Framework to help an organization identify their needs in six functional areas and align the plan with their mission.

Our objective: to accelerate the digital transformation of the global nonprofit sector.

With the DAT, we aim to help civil society organizations understand and manage digital transformation. It also provides a means to harness data that can be used to exponentially advance the sector's digital maturity, in collaboration with other capacity-building organizations, partners, and philanthropy.

Staff & Organizations

Select the best technologies to meet their mission and impact objectives, identify staff training needs, and access resources that improve their digital capabilities.

Capacity Builders

Collaborate to standardize and scale technology solutions, training, and policies to better support organizations and improve the sector's digital capability.

Contributors & Funders

Use improved data to enhance their understanding of sector needs, direct their funding decisions, and collaborate to build better solutions.

Communities of Organizations

Collectively harness data to streamline technology choices, address common concerns, and develop new solutions for their missions.

Individuals & Society

Benefit from better services, more informed policy, and the realized potential of civil society.

Benefits of the Tool

We designed the Digital Assessment Tool with the busy nonprofit in mind. We understand your focus is on your mission, not your technology choices. The DAT helps identify your technology needs and connects them to your mission. Here's how we do it:

Straightforward, Comprehensive Assessments

  • Evaluate key areas with capability scores

    Learn what matters most in key functional areas, and see a digital capability rating for each.

  • Tap into team expertise

    Invite teammates to contribute their knowledge through the intuitive assessment process.

  • Follow your own schedule

    Move forward at the team’s chosen pace. Reassess whenever your organization has made changes.

Straightforward, Comprehensive Assessments
Specific, Actionable Recommendations

Specific, Actionable Recommendations

  • Build your roadmap

    Get detailed resource and product recommendations tailored to your nonprofit’s unique needs.

  • Manage the team’s efforts

    Assign tasks to the right people and make sure they’re on track to completion.

  • Make continuous progress

    Send and receive gentle reminders to work on assignments. Assign new resources if needed.

Dashboards for Measurement and Management

  • See everything at a glance

    Review your organization’s current digital capability ratings, progress, and status. All in one place.

  • Focus on your mission

    Keep your team working on the most important goals as you choose which assessments and recommendations to pursue.

  • Track improvement over time

    Look at completed assessments and recommendations whenever you want.

Dashboards for Measurement and Management

The Digital Assessment Tool uses the TechSoup Digital Capability Model to assess not only your technology choices, but also how you integrate technology into your mission. Scoring is based on how your organization uses technology, the processes you have in place, and the skill and training levels of your staff. The tool informs you of the organization's digital capability in each functional area as well as for the organization as a whole.

Criteria for Assessing Digital Capability
Stages of Digital Capability Model

Digital Assessment Tool Impact Stories

See how nonprofit organizations are transforming their digital capabilities to meet their mission goals and increasing their global impact.

Resources to Help

Our articles, videos, and other resources are created specifically for nonprofit organizations and staff. Learn from experts who have deep experience in the sector and understand your unique needs.

Using the TechSoup Digital Assessment Tool for Your Nonprofit Planning
  • Published on Jan 24, 2023
  • 56 minutes
Using the TechSoup Digital Assessment Tool for Your Nonprofit Planning

In this webinar, we provide an introduction to the tool, a live demo of how to use it, and an introduction to guides that you can use to build your digital transformation road map using the DAT.

Introducing TechSoup's Digital Assessment Tool
  • Published on Sep 24, 2021
  • 3 minutes
Introducing TechSoup's Digital Assessment Tool

TechSoup's Digital Assessment Tool helps nonprofits identify key areas that can benefit from better technology and provides solutions to maximize impact.

Training Videos: Expert Guidance on DAT Topic Areas
    Training Videos: Expert Guidance on DAT Topic Areas

    These videos are short training modules, delivered by nonprofit experts on the assessments in the Digital Assessment Tool (DAT).

    Frequently Asked Questions

    01.
    How can I get access to the DAT?

    The Digital Assessment Tool is a free web-based tool that is available to any nonprofit staff or volunteer with an internet connection.

    Simply follow these steps to gain access:

    1. Visit https://assessment.techsoup.org
    2. Click “SIGN UP” to create your account and access the tool.

    You can access the DAT on your computer, tablet or phone – though we recommend the computer for the best experience.

    02.
    Do I need a TechSoup account to access the DAT

    This account is separate from your TechSoup account.

    You don’t need a TechSoup account to access the DAT, but we encourage you to get one to take best advantage of the tool.

    You can join TechSoup for free by filling out this form.

    03.
    How to get started using the DAT?

    There are three possible ways in which you could get started using the DAT:

    1. Signing Up for a new account for your nonprofit organization

    • Get your DAT account by signing up here
    • For security reasons, we will send you a verification message on the email address you provided. Verify your account by following the instructions in the email message

      Since this is the first time that your organization account was created on the DAT, you automatically become the Administrator of your organization account

    • Complete your account verification
    • Complete your organization profile
    • Complete the Introductory Assessment to get your initial Digital Capability Score and start using all the functionalities of the tool

    2. Joining your organization account with an individual account for yourself

    • Get your DAT account by signing up here
    • Verify your account by following the instructions in the message sent to the email you provided
    • Once you have verified your account, your request is sent to your organization administrator to approve
    • If your request is approved, you will receive an email
    • Simply login to access your DAT account

    3. Joining your organization account through an invitation

    • Click on the link sent through the invitation
    • The link will take you to the DAT to sign up for a new account
    • Fill out the Sign-Up form
    • A verification email will be sent
    • Complete your account verification
    • You will now get direct access to the task that you were invited into by your organization
    04.
    Who else can I collaborate with on these assessments?

    You can collaborate with anyone on these assessments, however, all new collaborators will need the approval of your organization administrator to get access to your organization’s DAT account.

    05.
    What is my digital capability level?

    The Digital Capability Score provides you with an understanding of your organization’s ability to integrate and utilize technology in basic functional areas.

    The DAT helps you understand your digital capability at several levels to help you get a deeper understanding of your organization capabilities.

    Overall Digital Capability – Available once you complete all 6 functional assessments

    Introductory Assessment Score – This provides you an initial Digital Capability Score

    Digital Capability Scores for individual functional areas are available once the assessments are completed:

    • Program Delivery and Management
    • Operations and Collaboration
    • Fundraising and Development
    • Marketing and Communications
    • Digital Security
    • Hardware and Infrastructure
    06.
    How do I use the recommendations?

    Recommendations are based on the assessment responses and organization information like size and budget. We’ve tried to make the recommendations as relevant as possible, but your organization doesn't have to complete all of them.

    Our comprehensive planning guide can help you select the appropriate recommendations based on your organization’s priorities. You can request a copy of the guide, Digital Transformation Planning with the TechSoup Digital Assessment Tool (DAT), by completing this form

    Ready to measure your organization’s digital capabilities?

    Start with our comprehensive guide to planning your digital transformation with the DAT

    Our Funders & Collaborators

    Thank you to the people and organizations that contributed subject matter expertise, technical assistance, and funding for the Digital Assessment Tool. We’re so glad to collaborate with you!

    Vmware
    Okta
    Dell
    Box
    Cisco
    Adobe

    Take the first step — get ready to assess your digital capabilities!